ITIL-based Financial Management In The Crisis Of More Important Than Ever

Serview: Should the current situation as an opportunity companies, to force an optimization of financial processes through inadequate costing and management an uneconomical IT service management is risking Bad Homburg, 02.04.2009 – economic crisis situations with their typical cost pressure reaches the financial management for IT services increasingly in the Center. The practical experience of consultants by Serview according to many companies but have no appropriate processes for cost-conscious and efficient management of financial resources in the provision of IT services. Thus a crucial instrument of control is missing them, to get under the current conditions to optimal decisions”, judge Serview managing director Markus Bause. The financial management allows you to determine of the actual cost of the services and promotes the effective use of the resource, it also provides the necessary financial information as the basis for strategic decision making to the Available.” He therefore recommends the company to take the current economic crisis as an opportunity to push forward the construction of the necessary processes based on ITIL. This includes the development of standards and structures for the service-oriented budget planning and management as well as for the calculation of the costs and for the Kostenreporting belong.

When the understanding of the need for an efficiently functioning financial management is greater than in economically difficult times?”asks Bause, and justified the need for action. Once the business activity of the company is fully running, others back automatically as these administrative requirements in the foreground and the danger that man again ill-prepared player later in the next phase of economic weakness,”argued the Advisor. So considerable risks with significant economic disadvantages would arise if: no transparency of costs (costs per service) there, to secure Basis for investment decisions is missing, the profitability and the return on investment (ROI) accurately enough identify can, no economic alternative models can be developed in the planning, no procedures for an overarching management and control of the IT budget is and a consultation of the IT responsible in the Financials sector due to lack of structured data is not possible. Many companies consider in crisis, where they can reduce costs. The transparency between the service rendered and on the costs caused by this, is missing now no informed decision can be made”problematizes Bause.

Only a financial management in combination with service level management provides the connections between services and costs. So each company can check on what it do without and what savings potential arises as a result.” Bause calls current related reason why is worth a request-oriented financial management: is there lack of transparent data, He refers to the responsiveness of lost and can benefit the company barely sufficient to the currently falling market prices for IT services”, concrete economic disadvantages as a result of insufficient flexibility. Furthermore he indicates that the service provider is viewed only by a transparent and consistent fiscal policy as a trusted partner and thereby strengthening its market position in difficult times can be.” Serview GmbH garden str. 23 61352 Bad Homburg v.d.H., Tel.: +49(0)61 72/177 44-0 fax: +49(0)61 72/177 44-99

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